Pre-License Training - On-site
Company: Teleperformance USA
Location: Port Saint Lucie
Posted on: October 27, 2024
Job Description:
Category : Customer Service/Support
-About TP -Teleperformance is a global, digital business services
company. We deliver -the most advanced, digitally powered -business
services to help the world's -best brands streamline their business
in -meaningful and sustainable ways. -With more than 500,000
inspired and -passionate people speaking more than -300 languages,
our global scale and local -presence allow us to be a force of good
-in supporting our communities, our -clients, and the environment.
- -Benefits of working with TP include:
Paid TrainingCompetitive WagesFull
Benefits (Medical, Dental, Vision, 401k and more)Paid Time
OffEmployee wellness and engagement programs - -Teleperformance and
You Through a balanced -high-tech and -high-touch -approach
-blended with -deep -industry and geographic expertise, we -make
people's lives -simpler, faster, and safer. We help companies adapt
quickly to changing needs, and are inspired to deliver only the
-best in all that we do. You will become a key contributor in
making that happen. - -As the eyes and ears for our team fielding
customer inquiries and finding innovative ways to respond, you will
work in a collaborative and engaging environment. You will have the
chance to interact with people from all walks of life, and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go. -Did you know that our Chief Client Officer started
her career at Teleperformance as an agent and advanced to the
pinnacle of the company? At Teleperformance, the sky is the limit!
- -This position will be based on-site at our Port Saint Lucie,
Florida location.Your ResponsibilitiesAs a Pre-Licensed
Representative, your main responsibility is to find innovative ways
to respond to varying questions, issues, and concerns. -
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active
listening
- Work with confidential customer information and treat it
sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customersWe're looking for
fearless people - people who are inspired to deliver only the best
in all that we do.
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- 6 months Call Center experience, preferred
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills -Be One of Our
PeopleIt is our mission to always provide an environment where our
employees feel valued, inspired, and supported, so that they can
bring their best selves to work every day. -We believe that when
employees are happy and healthy, they are more productive,
creative, and engaged. We are committed to providing a workplace
that is conducive to happiness and a healthy work-life balance. -We
also believe that to be our best selves, we need to be surrounded
by people who are positive, supportive, and challenging. -We are
committed to creating a culture of inclusion and diversity, where
everyone feels welcome and valued. - -Teleperformance is an Equal
Opportunity Employer
Keywords: Teleperformance USA, Coral Springs , Pre-License Training - On-site, Other , Port Saint Lucie, Florida
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